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Arrival, refreshments and exhibitor viewing


Welcome and introduction 

CHAIR Ravi Chandiramani, Editor-in-chief, Children & Young People Now


The impact agenda – why evidence is everyone’s business

  • What are the challenges and critique of the impact measurement agenda, and how can these be addressed?
  • What enables a culture of evidence-informed practice and impact measurement, and what pitfalls need to be avoided?
  • What role should children and families play in impact measurement and evaluation?

SPEAKER John Hitchin, Chief Executive, Renaisi


Practice Seminar 1 (choose 1A, 1B or 1C)

1A Avoiding the ‘rush to measurement:’ taking the first steps towards impact assessment
With a push towards a culture of evidence, it can be overwhelming
knowing where to start. This session will examine what an organisation needs to think about before collecting evidence and measuring impact

SPEAKER Kirsten Asmussen, Head of What Works, Child Development, Early Intervention Foundation

1B Choosing, using and reviewing feedback and outcome tools
With an abundance of tools and resources available, it can be difficult to know where to begin, or how to choose the right tool for the right job. This practical session will:

  • Help you understand the different factors you need to consider when choosing a tool to gather feedback or measure outcomes 
  • Provide information on the types of tools are available, and where to find them
  • Signpost you to further guidance and information 

SPEAKER Laura Blazey, Head of Learning, London Youth

1C Are we measuring the immeasurable? Measuring ‘soft’ outcomes in children and young people’s services
Extrinsic outcomes such as qualifications and employment are generally easier to substantiate to commissioners than intrinsic outcomes such as communication and confidence. This session will outline some creative ways in which we can measure and evaluate these ‘softer’ outcomes that move away from the basic evaluation form.

SPEAKER Lucy Maynard, Head of Research, Brathay Trust


Refreshments and exhibitor viewing


Practice Seminar 2 (choose 2A, 2B or 2C)

2A Theory of Change: the role of impact assessment on organisational development
Award-winning youth charity Leap will share its Theory of Change journey, which includes: 

  • Designing an organisation-wide Theory of Change (ToC)
  • Identifying opportunities to partner with other organisations to create holistic change 
  • Implementing the ToC by making strategic and operational decisions informed by the data collected.

SPEAKER Claudia Cheung, Data and Impact Manager, Leap Confronting Conflict

2B Replicating and scaling up services for children and young people
Replicating and expanding a service can take many forms including franchising, partnership or open-sourcing. This session will focus on the types of data, evaluation, learning and feedback processes required to effectively scale up and replicate services. It will focus on the challenges and opportunities of using more evidence in practice.

SPEAKER Hayley Clark, Senior Business Development Manager, Scale Up Unit, NSPCC

2C Quality matters: how can we understand, assess and improve the quality of our work through evaluation?
The Youth Programme Quality Intervention offers a systematic approach to measuring the quality of provision based on peer-to-peer observation and group reflection. The approach has been applied for almost 20 years in the US and has been found to increase quality and outcomes for young people. This session will reflect on the experience of piloting the approach in England in 2017/18 and discuss plans for further pilots across the UK.

SPEAKER Matthew Hill, Head of Research and Learning, Centre for Youth Impact


Making data work for you: tools for understanding and using data

Part 1: Overcoming the challenges of data measurement with the five types of data framework

SPEAKER James Noble, Head of Impact, New Philanthropy Capital

Part 2: Rapid cycle testing and improvement approaches
Many measurement and evaluation approaches are focused on proving impact for funders and commissioners. Yet this does not mean every service should jump headlong into extensive impact evaluations. Instead, providers can build routine learning feedback loops into delivery, to ensure the efficiency and consistency of delivery and to build the confidence of funders and commissioners. There are a range of approaches that are useful here.

SPEAKER Jenny North, Deputy Director, Dartington Service Design Lab


Lunch, networking and exhibitor viewing 


Practice Seminar 3 (choose 3A, 3B or 3C)

3A Rethinking impact, evaluation and accountability in youth work
A new study at King’s College London aims to uncover how the ‘impact 
agenda’ affects children and young people as well as practitioners and providers. This session will examine and discuss whether impact measurement contributes towards a narrowing of what counts as good practice, particularly in today’s political and economic context.

SPEAKER Dr Tania de St Croix, Lecturer in the Sociology of Youth and Childhood, King’s College London

3B Demystifying CRM systems
Platforms and packages, suppliers and data protection are among the many things to get right when choosing the right system. This session will provide an overview of the CRM choices for children's and youth service providers and a collection of top tips for how to avoid the common pitfalls.

SPEAKER Iain Pritchard, Partner, Adapta Consulting

3C Service user involvement: ‘doing with, not to’
This session, co-facilitated by young people, will provide practical solutions to fix youth involvement challenges that are easy to implement. Come prepared with your own challenging cases which Participation People will help you solve.

SPEAKER Antonia Dixey, Founder and Chief Executive, Participation People


Refreshments and exhibitor viewing 


What can we do with what we’ve got? A collaborative approach to impact measurement
What can different organisations contribute to the impact agenda and how does evidence synthesis actually work in practice?

SPEAKERS Lisa Holmes, Director, Rees Centre for Research in Fostering and Education & Louise Bazalgette, Principal Research Advisor, Alliance for Useful Evidence and Dr David Westlake, Research Fellow, What Works Centre for Children's Social Care


Sum-up and conclusions


Close of conference